The small print, in plain words.
Check-in and check-out, what we can refund and when, who we welcome, and how you can pay. No surprises at the desk.
Arrival, departure, and who we welcome.
The numbers below come from the same record our concierge answers from — so what you read here is what you'll be told on chat.
- Check-in from
- 13:00
- Check-out by
- 11:00
- Minimum check-in age
- 18 years
- Kids per room
- 2
- Extra bed
- ₹ 1,800 per night
- Child mattress
- ₹ 1,800 per night
What we can refund, and by when.
The window depends on the rate you booked. If you are not sure which one you are on, ask the concierge — it can read your booking back to you.
Cancellation windows by rate type
| Rate type | Free until | What applies |
|---|---|---|
| Standard flexible | 4 days before arrival | Full refund up to 96 hours prior to check-in; 100% charged if cancelled late. Applies to non-promotional, flexible rate bookings. |
| Third party | — | As per the platform's terms — contact the platform for cancellation. |
No-show · Charge of entire deposit
Standard flexible
Full refund up to 96 hours prior to check-in; 100% charged if cancelled late. Applies to non-promotional, flexible rate bookings.
Third party
As per the platform's terms — contact the platform for cancellation.
No-show · Charge of entire deposit
Identity
Bring one of these to the desk. Everyone staying in the room should carry their own.
- Aadhaar
- Driving licence
- PAN card
- Passport
- Voter ID
Who we welcome
- ID required
- Local ids accepted
- Unmarried couples allowed
How you can pay
Split the bills among guests or different payment methods.
- Amex
- Cash
- Credit card
- Debit card
- Foreign cards
- GST invoice available
- Net banking
- Pay at hotel
- UPI
Not offered
- Not available: Pets
Something here you need an exception to?
Late check-out, an extra bed, a company GST invoice — ask the concierge and it will tell you straight away whether we can do it.